Can I return the computer proper quality within 14 days?


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Can I return the computer (imac) of adequate quality because of the "not approached on colour/characteristics and etc."
within 14 days?
Bought in magaizne (not the Internet).

Does the personal computer under the list No. 55 (under... household computing and multiplying technics...)?
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7 Answers

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Quote from the Law:
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"the lack of goods (works, services) — mismatch of the goods (works, services) or mandatory requirements stipulated by the law or in the established order, or Treaty provisions (at their absence or incompleteness of conditions usually imposed requirements), or the purposes for which goods (work, service) such is usually used, or the purposes of which the seller (executor) has been advised by the consumer in the contract, or the sample and (or) description in the sale of goods by sample and (or) by description;"
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Let's say you informed the sales assistant that the computer needed to work with 1C, and they sold you the Mac, so white and beautiful, but without Windows. Then a ride.
You can try with store management to talk may voluntarily agree. Give an argument that you've seen in the Internet-shop on the return, you believe it, but I saw on the way home from their shop and decided to buy off-line. And here such situation.
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You have answered your own question.
According to paragraph 11 of the list of approved resolution
Of the Russian government dated January 19, 1998 № 55 (as amended on 20
October 1998 No. 1222, 6 February 2002, No. 81) household computers are not subject to return or exchange if it is of good quality. PC — this is home computing equipment.
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PS From personal experience (worked in a computer. the firm + often buy the hardware yourself and friends), who refused to change to analog (if you don't like the color... the taste) or within the paid amount, or more expensive goods.
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What kind of nonsense... As it is impossible to return?
I'm sorry, I'm not really very familiar with the Russian Legislation, but as far as I know, within 14 days You can either return the goods (except self-goods type products, etc.). And explain the reason You do not have to. And if you need reasons:
— Did not come;
The dog is not able to work on it, worst thing ever;
I have him in QNX is not installed;
— Why there are no installed Corel Draw?;
— Where it is the "start"button?
... any follow-up question like: so you're supposed to know, the answer is simple — YOU don't have to move. For any failure, immediately make a statement, and went on potrebsoyuza... And all iMac cool thing is, I don't know what You didn't like )
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Yes, of course, fall under the list (but not home computing, there's some other was the wording)
No, of course it is impossible to return.
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Return will succeed only if the store itself offers this service voluntarily.
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Worked in the computer lounge. Without any problems returned to the people the goods within 14 days if they did not fit (for example, I bought a cooler and he didn't fit in the motherboard, or bought the DDR3 memory and the motherboard ддр2)
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As far as I know, by law you can return. And it is necessary to demand.
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Your chance — 3rd paragraph of clause 1 of article 18 of the Law on consumer protection, look for flaws.
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Returned the laptop, but it was a factory defect is practically recognized by the manufacturer (VAIO, squeaked choke silently, but terribly high).
Can look for th thread about the Mac — like and I did not know that it is impossible... what's impossible for Macs to do. Windows like you can put, well, think of something. In any case, computers — technically complex products, and it would not return. But in Russia, to return the product is difficult even if you are entitled to it, so it's always on the first place there is the attitude of the store to customers and the personal contact with the seller. In short we need to negotiate with the store where you rented it.
Would be perfect option, if you they would take another computer (preferably expensive) — one that is suitable, and the difference in the price paid or received would be back.
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