It just so happened that I had my laptop to pass on the warranty. The request for a change in the diagnosis and repair time to argue with me and said that it is necessary to write the application and within 3 days I will find a replacement. But also said that they will give me a analogue for use, and not in characteristics. That is, it may be that will give the laptop a few times worse but still semi-dead.
Wanted in any case to consult in law if I could request a replacement for a similar laptop, or our laws is not clear what they have to give me in return?
And what conditions apply to replacement? Or conditions already dictate the rules of each store? That is to say, if diagnostics recognizes that this is not a warranty case (say, all because of a curious fly that decided to settle in the laptop but did not live to old age in view of the high temperature and the presence of various noises), do I have to pay for the hire of another laptop?