Replacement laptop for the warranty repair

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Hello!
It just so happened that I had my laptop to pass on the warranty. The request for a change in the diagnosis and repair time to argue with me and said that it is necessary to write the application and within 3 days I will find a replacement. But also said that they will give me a analogue for use, and not in characteristics. That is, it may be that will give the laptop a few times worse but still semi-dead.

Wanted in any case to consult in law if I could request a replacement for a similar laptop, or our laws is not clear what they have to give me in return?

And what conditions apply to replacement? Or conditions already dictate the rules of each store? That is to say, if diagnostics recognizes that this is not a warranty case (say, all because of a curious fly that decided to settle in the laptop but did not live to old age in view of the high temperature and the presence of various noises), do I have to pay for the hire of another laptop?
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3 Answers

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You used to wear a suit of dull winter day. Now often give a normal netbook that you can live. Contain Park 10-year heavy, dead and laptops for the substitution unnecessary.
\r
Like the previous commentator, will recommend a reread of the article Zozpp or forum ozpp.ru
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I think until decisions of the STS that you no case of warranty replacement of goods will not. In General, the requirement to issue a replacement product is usually presented where there was presented the claim of inadequate quality of the goods, but because STS often do not have the necessary powers then usually it is handled with the store. And a request to issue a replacement item is treated as a separate claim, the failure of which imposed separate sanctions.
\r
V. 20 n. 2
\r
"In respect of the durable goods manufacturer, the seller either the authorized organization or the authorized individual businessman are obliged at presentation by the consumer of the specified requirement in three-day term gratuitously to give to the consumer for the period of repair of the goods, durable goods possessing the same main consumer properties, having provided delivery at own expense. List of durable goods, on which the specified requirement does not extend, established by the Government of the Russian Federation.

So that would probably give something killed, if only to light up and printed.
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Well, thank you.
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