Opsosy. Whether to fight, or is it better to pay?


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The situation is this:
I had a Megaphone-modem. I use it, regularly paid. And then I decided, I won't need it. Modem somewhere abandoned and had not thought about it.
It took about six months and they sent me a letter stating that I owe money (not much, about 1400 rubles), and that my case was transferred to a collection Agency. Being asked to pay.
And the thing is that when the account runs out of money for the next month, MegaFon disables Internet! attention! takes money for the next. Ie automatically we get a -700. It takes another month without the Internet, but in the minus, and take off another 700. Thus, -1400. For two months I modem not even get it. Not even much know where he is lying. And, apparently, only the third month a SIM card block.
It turns out that I took money for no services rendered. The question of whether to sue them, and what can I prove? Or is it better to pay for these 1400 and forget about them?
Money is not a pity, but truth is dearer :)
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7 Answers

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I think if You have time you should call the service on the rights of the consumer. They should be free to consider Your question, because it is a service and You the consumer.
\r
In fact the service You were provided, and funds were withdrawn. Regardless of how the written contract You have no right to demand money for no services rendered.
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Take the account statement and contact the society for the protection of consumer rights. They are trying to get money for services not rendered, that it is wrong.
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All sorts of companies ZPP — dead a poultice.
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a) Collectors to ignore — do you have any relations and agreements no. If you are run down — a statement to the police.
b) Contacting the CPS — at least they will give the answer by which to judge the prospects.
C) Read the contract.
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In the answers above is a reasonable idea. You can try to solve the problem of a personal visit to the company's Central office (if You live in a large city). If the office is not, on the regional website of Opsosom is a form of treatment to the operator, for example moscow.megafon.ru/faq/ask/
Really checked messages read back to you and sincere voice trying to reassure and apologize a lot ))
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The truth does not prove IMHO. the contract stipulates that the fee is non-refundable regardless of use. But the availability of services somewhere motivated by the fact that they appear only when a positive balance, those with fee the services of de jure different things, although everyone knows that de facto are one and the same. Suing will go higher
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I have a regular provider, I scored a long time to use it, and then came the bill.
\r
but the provider turned out to be appropriate, asked to write a paper on a "conversion" is counted, raised logs, it turned out that I did not use, I have cancelled the debt and I closed the contract. only spent the money on a minibus to the office of the provider and back.
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If the contract is drawn up with violations of the law — the Prosecutor's office crying for him.
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