Interset any gtd system that will work on the network.
Its idea is that the user can write any message that it either does not work, responds to system administrator, in which all messages are also tumbled in a certain window.
Ideally it would be great if he could there leave a comment and the response time (for which he will be able to solve this issue) after the issue is resolved check that all done.
If you could then also display all completed tasks in the report it would be absolutely great. Mainly interested in free solutions or having a trial in order to evaluate the functionality, and then to buy.
Was thinking about using a bug tracker, but in this case it is not suitable for use will be in the hospital, respectively, the staff is not very good with computers. Another reason not suitable bug — the inability to promptly alert hotelos to each new post from the admin pop up any window with the text and, accordingly, the answer to it, the user also saw that his problem is either engaged, or already decided.
Thank you all in advance for your answers, myself unfortunately so far found nothing on this topic.