Please pay attention, if the sim card is issued to an individual, we are happy to offer our new service "the SIM card to the user with the possibility of further change of owner".
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To restore a sim card, You can contact the salon-shop of the Company with the identification document.
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Addresses of salons-shops of MTS for Your convenience the link:
www.nsk.mts.ru/where2buy/shopslist/.\r
An employee of the shop will ask You specific questions which need answering. In case of successful answers, You will make a replacement sim card.
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The customer will be sent a notification letter with a request in case of acceptance of the subscriber number for which you want to change the owner (or waived), to contact the Company verbally or in writing (Contact center, store, Fax, e-mail, letter).
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We are pleased to announce that at the expiration of six months from the date of dispatch of this letter, in the absence of a response from the Client (Client was not addressed in the Contact center or store), you may be required to change the owner to user (the date is counted from the current six months + 10 days for delivery of the message).
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Please note, if the sim card owner has to contact the salon-shop of MTS with disagreement about the restoration of the card user, the sim card will be blocked without additional notice to the user by the Company.
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In case if the sim card is owned by an entity, then, unfortunately, the recovery user can.
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Are glad to inform You, in order to restore the sim-card to a legal entity, the representative of the organization to carry the following documents:
— original power of attorney from the organization;
— ID card of the representative of the organization.
