Ebay-guys, help

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Welcome.
In July won the lot ebay.com. paid, the seller sent(tracking EC733855029US )
so still no answer, nor greetings. the package hangs in international shipping from July 14. what do not know. had to open case on ebay, more than that is already translated in klaim. in this regard, the seller cannot be contacted.
whether there were such cases? maybe somebody can advise where and what to write?
*I will add that myself believe that the package took. I would like to get refund.
thank you.
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7 Answers

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Judging by the tracking, the parcel is still in the States. It means you have grounds to make a complaint to the seller. Open a dispute, ask him to provide a copy of the receipt sent. Let him make a claim at the post office, why not go away. As far as I know, the parcel number may be assigned in advance before shipment. Maybe he got the number, and the package never sent.
\r
Now, if the tracker showed the presence of a parcel at the Russian customs, then Yes − it's better not to argue with the vendors, and that really refuses to work with Russia.
\r
You can do the following: go to the nearest post office and write a statement about the search of the parcel. So write the number so and so, sent then-is still there, please understand. Say, was found a parcel that is stuck at the Russian customs. And if the answer is − not out of Chicago, clum will present to the seller. So I returned the money.
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I ordered on ebay are already more than 80 parcels.
Of them:
2 were lost, the money was returned.
2 had to change (1 — faulty device, 2 — it's not what you ordered)
If it is more than 40 days and the package was not, write the seller and then open the stamps and return the money.
If the parcel arrives later write to the seller and transferring him the money back through PayPal.
\r
PS: you always Need first of all to be human.
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Had a similar case where the seller instead of the promised airmail for 65$ + 20$ insurance from Canada sent the laptop sea. She was driving about 3 months. $ 15. I eventually got a full refund + insurance. And the laptop itself. Then, when it doehala parcel — he tried to return the money, but PayPal said that he himself Pinocchio.
\r
About to open a case — that's right, the main time of appeal, then to revoke her will always have time.
\r
At the post office where it hangs? If elsewhere, try to call and find out their internal system where the parcel. Sometimes forget, or miss. In Russia — don't know :)
\r
Try here — www.usps.com/shipping/trackandconfirm.htm — do offline restore, maybe some information will pop up.
\r
Seller can be contacted, why not?
\r
If the parcel is NOT insured and it whistled, while the submitter has notified you that the parcel is not insured — you get nothing, most likely.
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In 90% cases you will get back your money, and then you and your parcel will arrive. But better not to risk it, of course :)
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>I would like to get refund.
when opened klaim ?? why prod
\r
>in this regard, the seller cannot be contacted.
why ???? using klaim and contact all your correspondence there and will remain
\r
>package hangs in international shipping from July 14. what do not know.
I think it's a fucking mail (where the thread on sorting hanging package)
\r
But your move is VERY correct — ask, refund, and then after the deadline will not get anything at all, and so it is likely that the parcel will eventually reach.
\r
PS: the Nuances and details in PM, if need be.
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and the more Klimov, the less sellers want to work with Russia.
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The same garbage was sent EMS Priority 1 September.
Russian post saying that the parcel on the territory of the Russian Federation is not registered.
And very rude talking :(
And in the States, USPS say they sent and trace can not continue, since the parcel left territriyu USA.
\r
A vicious circle.
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