Had a similar case where the seller instead of the promised airmail for 65$ + 20$ insurance from Canada sent the laptop sea. She was driving about 3 months. $ 15. I eventually got a full refund + insurance. And the laptop itself. Then, when it doehala parcel — he tried to return the money, but PayPal said that he himself Pinocchio.
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About to open a case — that's right, the main time of appeal, then to revoke her will always have time.
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At the post office where it hangs? If elsewhere, try to call and find out their internal system where the parcel. Sometimes forget, or miss. In Russia — don't know :)
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Try here —
www.usps.com/shipping/trackandconfirm.htm — do offline restore, maybe some information will pop up.
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Seller can be contacted, why not?
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If the parcel is NOT insured and it whistled, while the submitter has notified you that the parcel is not insured — you get nothing, most likely.