Actually, a subject.
Our company wants to post on the site Skype-press "call" to users of Skype were able to access our Call Center from all over the world, including from abroad, because in Russia we already have 8-800.
On Habre even there was annons
release services from beta.
The main point of this was to route incoming multi-channel Skype calls on a crowd of Call-Center operators.
The vendor of our PBX is included in the list certified
under SkypeConnect (Avaya) and SIP support in it, so this is no problem. But questions still remain:
Has anyone implemented this?
— What rake?
— What you need to pay attention to?
— How it works, is stable?