Charging money for unused service


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MegaFon have the service "Real bezlimit". 400 rubles per month. It turned out that with a negative balance abon. fee continues to be charged each month. But to use the service at a negative balance impossible. Thus the money shot for nothing. If there are lawyers and anyone faced with this situation, how is this legal and what code can you find a law that protects my rights in this case? Pure logic is absolute lawlessness and there should be something written on this. Thank you.
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Fell in a similar way.
First, in support of MegaFon, then the society for the protection of the rights of consumers (here: ozpp.ru). If the matter is resolved in court.
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Slightly raise your question, because now this situation is relevant. I had a similar situation with a Megaphone, I have somewhere in the 100-150 rubles a day, as called tech support and I was told that everything is shut off and the next day again the money goes. Started looking for a solution on the Internet, was climbing a lot of sites and on promobile found the most sensible ways off. But from personal experience I can say that they need to disconnect 2-3 times a month and they are automatically connected.
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