And what is more convenient to collect and use knowledge base for system administrators and technical support?

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And what is more convenient to collect and use knowledge base for system administrators and technical support?
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7 Answers

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Confluence
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Redmine. It has everything, including the wiki.
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If we collect ticatica integration KB. Something like Kayako
Or just the free version of Hesk
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I use Google Drive, I can recommend another Evernote.
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Depends on what you already have and what you're going to have.
If you already have a system helpdesk as usually there is something either on the type of WiKi, if NIT anything you can use any wiki it on an internal server at the same time, users will be able to throw a link to the instructions.

So how bad would it not zvachula, have a 1C and a packet of conference helpdesk.
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evernote fit, structuring by tags and notebooks are well-made
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I have deployed GLPI to collect information, there is a comfortable knowledge base. I used to DokuWiki
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