Advise the task management system (internal and from outside) for small-medium businesses and personal use


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I would like to implement a task management system, you need something like this. Tell me if there is already such or it is necessary to sit down and to write a Bicycle? Preferably in PHP (to set a simple shared hosting), but can be any other language if it's worth it.

Thanks in advance.

Here that approximately it takes at the points:

Each task (ticket) may:

  • come in the form of requests from client (mail and/or form on the public site without a login)
  • or to be created inside

to belong to (respectively should be visible only to those who should)
  • all registered users
  • or workgroup
  • or someone in person

  • consist of subtasks
  • and/or be a subtask of another task

have pratasenya text/links (WiKi?) and files.

to have or not have
  • status
  • the scheduled start time
  • and the end of the run
  • a critical deadline
  • responsible
  • and involved entities.
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7 Answers

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Redmine (http://www.redmine.org/). written in ruby.
\r
> belong to (respectively should be visible only to those who should)
This is no out of the box, but in the tracker there are at least 2 of the patch (slightly different)
\r
Receiving and processing emails is, not tried it myself, so can not say how well it works.
\r
The question is quite frequent, it is possible, in others QA will find something useful:
* habrahabr.ru/qa/384/
* habrahabr.ru/qa/377/
* habrahabr.ru/qa/229/
* habrahabr.ru/qa/6/
* habrahabr.ru/qa/131/
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head+brains
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All described functionality is implemented in RT (Request Tracker): ticket creation via email or pens and create any set of fields (different formats — text comments, drop down lists for status, etc.)
+ the system has implemented all of your requirements
+ system free
usability is so-so — it is necessary to datachute
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Try to look in the direction lighthouseapp.com
It is very easy, the mind is made (although it is geared for coding, but all your problems solve like).
The simplest plan is for you to give as much as would have given for shared-hosting, but there is 100% uptime.
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All this is in the previously mentioned www.fengoffice.com/
Free (Free Trial may not obrisati attention)/
— There are schedules, and task assignments, inside and outside the company.
— Responsible as people and departments.
— There are comments and attache.
Notifications by e-mail as ending the period, and about the new appointment.
— Rights
\r
The downside, I think the lack of registration, but you can add manually.
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If you're a fan of scrum, try a pretty thing like scrumy. Maybe look at it to change something in your requirements.
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