The provision detailing the provider?


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All kind time of day.

One provider refuses to provide details of downloaded information. They motivate this by the fact that you do not have the technical capabilities and give only General information (e.g. that for such a day consumed so much traffic and is removed from the account so much money).

Meanwhile, traffic continues to go nowhere. Last weekend zablocie direct access to the gateway, all users moved to 3proxy, conduct detailed logs, simultaneously control the traffic using flowtools. The 3proxy logs for a week there were 500MB. According yutel — 3Gb.


Are there any laws that describe such things?
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7 Answers

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It is obvious that you collect on 3proxy only web traffic and billing provider considers all network traffic.
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You can get tcpdump-Ohm on the external interface and see what other consumers of traffic on your part.
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To provide a detailed response should not. Just like half of mobile operators for taking the money. It is worth to think about changing provider, if he to its customers concerns.
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I wonder if Your "Utel" and our (Ukrainian) "Utel" the same owners? :)
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3 years have to keep. We stored. Provide only for the money or relevant authorities.
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There are no specific. There is a certification of billing. That billing will gather, and will be considered true, regardless of detail. Thus, the court is always on the provider side.
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Once you know what flowtools, maybe even external traffic otzerkalivat in a separate device and analyze? this completely eliminates any hints of the most difficult variants of the rootkits and so on.
or at least tcpdump on the external interface to run.
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In General, read the contract — what it says, then it is.
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Usually stores information in the billing system, as said above. And the fact that the user packet headers, every unnecessary thing that firewalls, brahmapurana and other rubbish biocide — not the fault of the provider.
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I doubt that they store information about connections in the past.
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try to put the link in for the night and see how much provider you during this time will count.
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