The quality of the software?

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You need to create a model of quality and to check for compliance.

Can advise the literature on this topic? Preferably of the kind How To where step by step shows the process of creating a model of quality.
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Perhaps that is exactly the kind of books on usability
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I would not advise a bike. At least from scratch.
There are other standards, methodologies and best practices to create high quality software.
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For example, CMMI DEV v1.3.
Personally I also like the MSF. RUP is also good. There are agile methodologies — SCRUM for example.
Take any acceptable model and customize it for their needs.
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And ISO 9001:2008 (version 94го years are long gone) is more suitable for production than it shnyh processes.
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Of literature — any book on project management will be the section on quality and processes.
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