Ebay refund how?

I got more than 100 goods from ebay and from around the world.
there were packages that came up and after 60 and 90 days.
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Ask the seller to track the parcel, call my e-mail and not lying around if they have anything?
once the package is 2 months provaljalis at customs when she's high is supposed to be 1 month, after my calls to the package came.
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What is the price of how rare an item?
insure if the parcel sending?

As an option to open a case. If you receive a parcel, you will always be able to close it.
Before doing this go to the post office, and write the seller to learn the tracking number.

Oh yeah for the future, always read the negative reviews of the seller, allows to avoid many mistakes.